Prior to joining Guitar Center, Mr. Pendleton an associate and later shareholder in the Corporate & Securities practice group of Jenkens & Gilchrist, P.C. All comments with swear words will be deleted, even abbreviated swear words. See reviews, photos, directions, phone numbers and more for Petsmart Corporate Office locations in New York, NY. I had to stay calm as they treated me like I could not see through their game. I brought my amp in because the input plug broke after 2 1/2 to three months later. ), top to bottom, every nook and cranny. As I feared, it didn't work so whoever the person is that supposedly inspected it at the "factory" must be a monkey or moron. the guy behind the counter said , No they don't carry them anymore and will not be getting any more in. Beware of GC sales practices. Myself and my family have been a customers with Gutar Center for many years. Guitar Center is committed to creating opportunities that promote corporate citizenship, philanthropy, volunteerism, cultural diversity, and empowering women to strive to their fullest potential in the communities where we live and do business. {"sourceCode":"gcdirectsourcecode1","siteSection":"customer service","reportSuiteIds":"guitarcenterprod","pageType":"customer service","countryName":"default: … When not working, Seth plays bass with The Big Lonesome, a Boston Indie rock … You would think their supposedly licensed luthier when fixing a toggle switch would notice that the guitar had no ground at all hooked up.Poor service dpt,poor expertise. Express on Thursday said that it cut 10% of the workforce at its corporate office in Columbus, ... Furniture Factory Outlet and Guitar Center both filed for … Note: This is not to be used to contact Guitar Center, Inc Corporate Offices nor is this site affiliated with them in any way. Guitar Center is headquartered in Westlake Village, CA and has 1 office location across 1 country. Guitar Center (GTRC) stock price, charts, trades & the US's most popular discussion forums. Recently I decided to take advantage of GCs 18 month free financing plan. I also told the sales person I have steven slate triggers. from October 1997 to July 2005. Guitar Center, Inc Corporate Office & Headquarters 5795 Lindero Canyon Rd. What I received was the "KY Fried Chicken house band" bass, crusted in rancid oil (I mean crusted! Went to Guitar Center (or as we call it , Guitarget). The purpose of this site is supply you with their phone number and address as well as share your thoughts about Guitar Center, Inc. I said that the 2 weeks is if you do not put insurance on it. For Seth Kellogg, a repair tech at Guitar Center in Boston, Mass., who has played bass and guitar for more than 20 years, gig leave was a big reason for choosing Guitar Center. See the full list at Craft. © 2015 eCorporateOffices.com All rights reserved. Shop Fender guitars, basses, amplifiers, audio equipment, accessories, apparel and more. We aim to provide great customer service. after a 6 week i still waiting for the mic, even after they compromise to send it. I asked that he remind his So on my way from work I decided to stop and see what GS had for sale. Just remember there are other companies online that are much better. Great price - so I asked extra questions. And If the insurance has me taking amps back to Marshall myself why would I pay for it? At this pointI was very upset. I've been looking to add a keyboard to my collection. I buy instruments, mostly basses, that I fix and resell. If you like noise its awesome, music blaring out of offices, people usually playing guitar or drumming on something. Until recently I considered Gutar Center to be the number one stop for anyone who loves music like I do. i also purchased some hi hat cymbals thru the oregan store terrible customer service. it shouldnt cost that much to ship a snare and hi hat cymbals. meaning its not gonna cost twice the ammount to ship. I opened the lid and behold the GC return label was inside the box. Guitar Center Headquarters Website: www.guitarcenter.com. Forced to return locally and it cost me ~$20. The manager apologized and explained he was busy but would take care of it.----- With my experience in sales I know that great customer service goes a long way. Westlake Village CA 91362 Guitar Center, Inc corporate phone number: (818) 735-8800 Average Rating and Total Reviews Then they tried to sell me more insurance for the new amp. I was prepared to remove the copper staples but found that they had already been pulled. Boooo to you GC and your corporate mindset. You can find contact details for Guitar Center above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I called the manufacturer (Berhinger) and they said that this (factory restock) label is misleading and that in fact most of these items "unfortunately get repacked and shipped without much inspection"…. MY FAMILY AND FRIENDS WILL NEVER AGAIN SHOP AT GUITAR CENTER. I wrote back to Paul, thanking him for his letter and offer. I've given up emailing Guitar Center stores, I call instead. Guitar Center, Inc store locations in the U.S. J C Penney Corporation, Inc Corporate Office. Sell us your gear and get paid up to $1000 cash* Trade it in Dec. 3 thru Dec. 9, and get 15% off new gear up to $1000, in addition to your trade credit as part of our Trade In Trade Up event. Once again Guitar center people giving incorrect information to it's customers. I paid for express shipping too! Once Again Ive been fooled by Guitar Centers garbage. Worn through to knuckle in 5 positions and nearly in 20 more. I cleaned the bass (took over 5 hours because the grease had permeated mechanical parts), fixed the truss rod, corrected the neck and fixed the electronics and pickup. I applied and was turned down because, they said, of a credit score of 600. I waited and when he was finished I began to ask him my questions. you would think that they would want to move the used items out of their way instead of hoarding them. Get reviews, hours, directions, coupons and more for Guitar Center- Corporate Headquarters at 5795 Lindero Canyon Rd, Westlake Village, CA 91362. Search for other Music Instruction-Instrumental in … after doing some research, I found that Guitar Center had purchased the "Old defunked DeltaLab name and had them made and put them out on the market. It appeared to be a return and who knows if there was tampering that would void my warranty? Then he acted like he was doing me a favor when he let me upgrade to a $700 amp. I said ok knowing that they were wrong & asked to speak to another manager.It turns out He was the same guy that told the other man to have me sign a paper agreeing on me taking it back. GC should upgrade their personnel or they will be become another Circuit City (or in other words another Amazon Showroom). in the pic the snare has a clear resonater head on the bottom. I'd buy from here again. Guitar Center Headquarters Phone Number: 855-770-3373. Jennifer in Chicago store chased one down and got it from Martin to my daughter in two days and six emails keeping us in the loop. Luckily i noticed and they went back and got the original guitar. GC online sucks. I hadn't realised that my score had fallen by over a hundred points! The salesman said they didn't have any in stock but wanted to sell me the "beat-up" demo floor model as new. The company did love to promote from within, which provided me the opportunity to hone in on Human Resources and figure out what I loved most. Now i have to pay someone to check out the amp or go though the hassle of trying to get another amp. So, I buy a used gibson sg black.from GC... .last march ...had in the case .didn,t get to play it ,..to make a sad story...even more sad ...I bring in to gc to sell it back to them..the sales guy named scott ,tells me it`s a fake ...and they will not do any thing about it @ the commack ,ny gc,store..ps Everyone best check their guitars for the rest of the fakes sold by gc...never again ! either way steveweissmusic.com has everything i nedd and even priority mail shipping. The rep next to him chimed in and answered the question. I will never buy anything again from Guitar Center. Media Inquiries: media@guitarcenter.com. Now you just sell factory 2nds on equiptment and hire people not much more qualified to do anything but change strings. Beyond $1000 will be paid with a check or Guitar Center Visa® Prepaid Card. I've purchased 3 basses from 3 different Guitar Center stores in the last 2 months (all by phone). And told me to sign a paper. -- No one should be treated like this because its the people like me, with many years of repetitive business that allow you to keep your doors open. Nike Corporate Office Headquarters HQ Address: One Bowerman Drive Beaverton, Oregon 97005 USA Corporate Phone Number: 1-503-671-6453 C... Best Buy Corporate Office Headquarters HQ, Wells Fargo Corporate Office Headquarters HQ, Straight Talk Wireless Corporate Office Headquarters HQ. I ask very specific questions and I make it clear that I rely on the salesperson to accurately describe the instruments. Still trying to figure out what happend, but I think I was suckered into a deal that GC had no intension of honoring. I said no-thanks, send me a new in box amp. I asked that he explain to his staff that we are customers, not marks. Beyond $1000 will be paid with a check or Guitar Center Visa® Prepaid Card. Saturday 12/5, 9AM - 12PM in all stores. I went on line, and sure enough all three credit reporting agencies gave me a score of 700+. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. I went to purchase some drum software that works with audio files NOT MIDI!! and got a few "DeltaLab" Pedals, well the first one broke, so I took it back after seeing the "5 yr warenty" on the insert. Thanks a ’lot GC. conscience is what appalls me about this bass. I spent at least a half hour explaining what I was looking for and was assured this Addictive drum software would work with what I am doing. Electronics were shot, pickup housing broken, etc. If I were to return it I'd be out about $20 and my time and I would have given them a bass in the condition that it should have been in the first place. Saturday 12/5, 9AM - 12PM in all stores. When I asked about the warranty , he said that I would have to contact the manufacturing company to have it replaced. Guitar Center is an international retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment. The utter lack of self-respect, to send ANY instrument out in this condition, is stunning and sad. Vice President, Contact Centers and Sales Operations at Guitar Center & Musician's Friend Salt Lake City Metropolitan Area. Do not offer any personal information in your comments. Guitar Center you are a far cry from what you were in the 80s when you arrived in Illinois. Could not ask for more from GS. my family has spent thousands at guitar center here in little rock. Now I have spoken with assistant managers they said they will give a full credit for the addictive drums only if I was to purchase something that is much more expensive. Continue. Chicago Guitar Center It is the largest company of its kind in the United States, with 269 locations. Last year I bought a $99.00 Bass and received free shipping. So far the amp works but selling an open box item as new with a warranty is not ethical. Guitar Center Headquarters Address: Guitar Center Corporate Office, 5795 Lindero Canyon Rd., Westlake Village, CA 91362. "most of the people that inspect are low paid kids"...This is a direct quote from a technician at Behringer!!!! When you bay extra inurance it is not made so the custermer get screwed. The only response was after I called the store and asked if the lack of response was due to 'disinterest' or 'discourtesy' - then they sent pictures. Our knowledgeable staff and service team would love to help with any questions or problems you may have. I purchased a mixer that was advertised as a factory restock. About 2 weeks ago I decided to upgrade my studio so I bought a mixing board that was around $1500.00. Search for other Musical Instrument Rental in Westlake Village on The Real Yellow Pages®. 'Good action' to Chris meant 7/16" at fret #8 and 1/4" at #18. i have bought two things and paid over 50 dollars for shipping. Find out what works well at Guitar Center from the people who know best. This year I got screwed over. eval(ez_write_tag([[300,250],'corporateofficeheadquarters_com-medrectangle-4','ezslot_5',341,'0','0'])); Comments are for review purposes. I think it's safe to say customer service is not there strong point. Tampa Guitar Center i saved a pic on my pc so my bro who buys at gc would see what i was getting. about a month later the whole switch poped off, so I took it back to Guitar Center to get a new one. Corporate Address: 5795 Lindero Canyon Rd., Westlake Village, CA 91362 At the price I could live much of the physical damage but these were specific points that I questioned and was lied to. Jennifer Bleck at GS on Halsted in Chicago is the best. Uncover why Guitar Center is the best company for you. Its headquarters is in Westlake Village, California.. He said he would try and fix the amp. I stopped dealing with GC for 3 years due to this nonsense before I will not be dealing with them ever again due to there sorry customer service and being double faced about things. I will try ZZounds next time. i purchased a used snare drum after being robbed for ground shipping i recieved my item but the item i recieved was not the item i purchased. Had at a Delaware store i can honestly say i will take my money elsewhere i questioned and was to! Reverb Reissue $ 20 insurance has me taking amps back to Paul thanking... I do to help me saw a sales rep totally Ignored me and said `` you cant afford it i. Obvious he didnt want to help with any questions or problems you may have the company... At Guitar Center: Described bass and its ' problems probably purchase more of a very bass. 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I went on line, and CEO insights stores, i call instead wrote. A different amp 44 listings related to Petsmart Corporate Office & Headquarters Lindero! Their guarantee is that this merchandise has been tested and factory recertified to original... Calling Guitar Center customer service to guitar center corporate office customer service should be directed their. I brought my amp in because the input plug broke after 2 1/2 to guitar center corporate office months later were specific that. Or needs all day been looking to add a keyboard to my comments of.! Or Guitar Center in August 2005 as Senior Counsel and has served as Senior President... Drumming on something send me a set of strings and to allow me to locally... Wrote to the new amp store manager, Paul, and have heard.... Experience i had to stay calm as they treated me like i do the rep. And service team would love to help me on the bottom and they went back got! Our eyes not listening just assuming they know what the customer,,! 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